FAQ

Frequently Asked Questions:

1. Where do you source your products?

Everything in our Fresh Finds and Accessories collections is sourced wholesale through wholesalers like Faire or through the brand's direct wholesale channel. Our Preloved collection is currently sourced by buying items second-hand from private owners or through my private collection - none of our items are sourced through thrift stores. We hope to be able to run consignment in the future!

Where do you ship?

For now, Everyday Whimsy ships to Canada through Canada Post. Due to the ongoing US-Canada trade and tariff situation and the price of shipping further internationally, I won't be able to ship internationally for now, but my full intention is to ship globally in the future. Stay tuned!

What is your return/exchange policy?

Unfortunately, as returns are quite expensive to process and Everyday Whimsy is a brand new store run by just one person, I will not be able to accept returns or exchanges at this time. I hope that I will be able to open this option up as Everyday Whimsy grows, but for clothing items, please read the provided sizing information carefully.

Can I cancel my order? 

All orders can be cancelled up until they are fulfilled (packed). Please just email everydaywhimsyaltboutique@gmail.com with your order number and I'll be happy to process the cancellation for you! If you need to change a size for something you ordered, I can also process this prior to fulfillment.

How long will it take to pack my order? 

Orders will be packed and shipped within 1 - 2 business days.